Privacy Policy

MosqueAssistant is committed to ensuring that your privacy is protected. This Privacy Policy is provided to explain our information practices and the choices you can make about the way your information is collected and used, when using this website or software as a service.

MosqueAssistant may change this policy from time to time by updating this page. We will inform you of any material changes we make to this policy to ensure you are satisfied with our approach to managing your personal data.

Personal Information We Collect

Information you give to us.

Personal information that you may provide through the service or otherwise includes:

• Contact information , such as your first name, last name, organization name, position, address, email address and telephone number.
• Profile information , such as your username, password and preferences.
• Transaction information, such as the credit card or other payment card details that you use to pay for the service, and your service-related billing information and transaction history.
• Marketing information , such your preferences for receiving marketing communications and details about how you engage with them.
• Communications , such as information you provide when you respond to surveys, participate in market research activities, participate in telephone conferences with our representatives (which may be recorded with your permission where permitted by law); report a problem with service, receive customer support or otherwise communicate with us.
• Other information that you choose to provide but is not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.

Information from third party sources.

We may combine personal information we receive from you with personal information we obtain from other sources, such as our Customers; data providers; affiliates companies; business partners, such as joint marketing partners and event co-sponsors; and publicly accessible sources, such as social media platforms.

Data collected automatically.

We, our service providers, and our business partners may automatically log the following information about you, your computer or mobile device, and your activity over time on the Site and other online services:

• Device data , such as your computer or mobile device operating system type and version number, manufacturer and model, browser type, screen resolution, IP address, unique identifiers, and general location information such as city or town.
• Usage data , such as the website you visited before browsing to the Site, pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access.

Some of our automatic collection is facilitated by:

• Cookies , which are text files stored on a visitor’s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently and remembering your preferences, enabling functionality, helping us understand user activity and patterns, facilitating online advertising and measuring the effectiveness of our ads.
• Javascript libraries , which are snippets of code within web pages that execute when certain actions take place.
• Web beacons , also known as pixel tags or clear GIFs, which are typically used to demonstrate that a webpage or email was accessed or opened, or that certain content within it was viewed or clicked, typically to compile statistics about usage of websites and the success of marketing campaigns.

How We Use Your Personal Information

We use your personal information for the following purposes or as otherwise described to you at the time of collection:

Service delivery.

We use your personal information to:

• provide, operate, maintain, and improve the service.
• communicate with you regarding the service if you are a customer, including by sending you service announcements, technical notices, updates, security alerts, and support and administrative messages.
• process your service subscription transactions and process your related payments:
• understand your needs and interests and personalize your experience with the service.
• provide support for the service and respond to your requests, questions and feedback.

Site operation.

We use your personal information to:

• provide, operate, maintain and improve the service.
• understand your needs and interests, and personalize your experience with the Site; and
• provide support for the Site and respond to your requests, questions, and feedback.

Research and development.

We may use your personal information for research and development purposes, including to analyze and improve the service and our business and develop other products and services. As part of these activities, we may create aggregated, de-identified or other anonymous data from personal information we collect. We make personal information into anonymous data by removing information that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve the service and promote our business.

Marketing.

We and our third party advertising partners may collect and use your personal information for marketing and advertising purposes:

• Direct marketing. If you request information from us, use the service or participate in our surveys, promotions or events, we may send you MosqueAssistant related marketing communications as permitted by law but will provide you with the ability to opt out.
• Interest-based advertising. We may contract with third-party advertising and social media companies to display ads on our service and other sites. These companies may use cookies and similar technologies to collect information about you (including the device data and online activity data described above) over time across our service and other sites and services or your interaction with our emails, and use that information to serve ads that they think will interest you. These ads are known as “interest-based advertisements.”

Compliance and protection.

We may use your personal information to:

• protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims).
• audit our internal processes for compliance with legal and contractual requirements and internal policies.
• enforce our terms of service.
• protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.
• comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas or requests from government authorities.

Other purposes with your consent.

In some cases, we will ask for your consent to collect, use or share your personal information for other purposes. For example, we may ask for your consent to send you marketing emails where required by law or to post your testimonial or endorsement.

How We Share your Personal Information

We do not share the personal information that you provide us with other organizations without your express consent, except as described in this Privacy Policy. We may share your personal information with the following parties and as otherwise described in this Privacy Policy or at the time of collection:

• Service Providers . We may employ companies and individuals to help provide the site or service on our behalf or help us operate our business (such as IT, customer support, hosting, website analytics, email delivery, marketing and advertising, research, event management). They are permitted to use your personal information only as authorized to perform these tasks in a manner consistent with this Privacy Policy.
• Payment processors .  Any payment card information you use to make a purchase on the service is collected and processed by our payment processor.
• Advertising partners. We work with third party advertising companies that collect information about your activity on the Site and other online services to help us advertise our services (including, through interest-based advertising), and/or use hashed customer lists that we share with them to deliver ads to them and similar users on their platforms.
• Customers. When you have an organization-administered account your organization can access your information as described in the terms of service.
• Affiliates. We may disclose your personal information to our subsidiaries and corporate affiliates for use consistent with this Privacy Policy.
• Professional advisors . We may disclose your personal information to professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services they render to us.
• Compliance and protection.  We may disclose your personal information as we believe appropriate to government or law enforcement officials or private parties (a) for the compliance and protection purposes described above; (b) as required by law, lawful requests or legal process, such as to respond to subpoenas or requests from government authorities; (c) where permitted by law in connection with any legal investigation; and (d) to prosecute or defend legal claims.
• Business Transfers.  We may sell, transfer or otherwise share some or all of our business or assets, including your personal information, in connection with a business deal (or potential business deal) such as a merger, consolidation, acquisition, reorganization or sale of assets, or in the event of bankruptcy, in which case we will make reasonable efforts to require the recipient to honor this Privacy Policy.

Your Rights

Access, Update, Correct or Delete Your Information.

Customers may review, update, correct or delete the personal information in their registration profile by logging into their account or emailing us admin@mosqueassistant.com

Access to Data Controlled by our Customers.

MosqueAssistant has no direct relationship with the individuals whose personal information is contained within the Customer Data processed by the service. An individual who seeks to access, correct or delete this information should direct their request the Customer.

Marketing communications.

You may opt out of marketing-related emails by logging in and changing your account settings or by following the opt-out prompt in the email. You may continue to receive service-related and other non-marketing emails.

Testimonials.

If you gave us consent to post a testimonial to our site, but wish to update or delete it, please contact us at admin@mosqueassisant.com

Cookies.

You may opt-out of cookie-based tracking activities on our site as most browsers let you remove and/or stop accepting cookies from the websites you visit. To do this, follow the instructions in your browser’s settings. Many browsers accept cookies by default until you change your settings. If you do not accept cookies, however, you may not be able to use all functionality of the service and our Site may not work properly. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit allaboutcookies.org.

Security

The security of your personal information important to us. We take a number of organizational, technical and physical measures designed to protect the personal information we collect, both during transmission and once we receive it. However, no security safeguards are 100% secure and we cannot guarantee the security of your information.

Children

The service is not directed at, and MosqueAssistant does not knowingly acquire or receive personal information from, children under the age of 16. If we learn that any user of the service is under the age of 16, we will take appropriate steps to delete that individual’s personal information and restrict that individual from future access to the service.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We encourage you to periodically review this page for the latest information on our privacy practices. If we make material changes to this Privacy Policy we will notify you by email (if you have an account linked to a valid email address) or another manner through the service that we believe is reasonably likely to reach you.

Any modifications to this Privacy Policy will be effective upon our posting of the new terms and/or upon implementation of the new changes in the service (or as otherwise indicated at the time of posting). In all cases, your continued use of the service after the posting of any updated Privacy Policy indicates your acceptance of the update.